Cable TV service in Eden Prairie is provided by Comcast under a franchise agreement with the City.

The franchise agreement gives Comcast various rights and responsibilities for the provision of cable service to residents and businesses. The franchise agreement guarantees Cable TV Consumer Rights for Eden Prairie subscribers.

Comcast Franchise Agreement

For cable programming and rate concerns, please contact the provider directly:

Comcast — 612-522-2000

Find nearest Comcast/Xfinity service center

Please be aware that the City has no legal authority to regulate cable rates or programming. The rates charged for cable services are determined by the cable operator and are not subject to governmental review. In addition, the City of Eden Prairie does not have the authority to determine which channels the cable operator carries. Under federal law, cable operators can decide which channels to carry and on which tiers to offer those channels.

Cable TV FAQs