City of Eden Prairie
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Administration FAQ
Frequently Asked Questions
Below is a list of frequently asked questions pertaining to the Administration Department.
Cable Television
Under federal law, the City and the Federal Communications Commission (FCC) are prevented from regulating cable rates. It would take federal legislation to change that situation. The FCC believes that as competition and choices expand, consumers will have access to more services and that prices will eventually be controlled by competition.
In the meantime, the FCC says that consumers should expect an explanation from cable companies whenever rates are raised, particularly when the company attributes price hikes to increases in the cost of obtaining programming.
No.
Eden Prairie's Cable TV franchise agreement with Comcast is nonexclusive.
Only your cable television provider can decide which channels it will carry. The City has no legal authority to determine which channels are available.
You should always contact your cable provider first when you have an issue. In many cases, the customer service representatives will be able to assist you and solve your problem.
Comcast
612-522-2000Find nearest Comcast Xfinity service center
If you have a cable television service issue that your provider has not been resolved to your satisfaction, complete the Southwest Suburban Cable Commission complaint form at swcablecommission.org/Complaints.
Federal Communications Commission
1-888-CALL-FCC (1-888-225-5322)Cable TV service in Eden Prairie is provided by Comcast/Xfinity under a franchise agreement with the City.
Contact Comcast/Xfinity
612-522-2000The City renewed its franchise agreement with Comcast in 2023 for 10-year term.
The Southwest Suburban Cable Commission represents the cities of Eden Prairie, Edina, Hopkins, Minnetonka and Richfield, and manages the public, educational and governmental (PEG) access channels available to Comcast/Xfinity cable television subscribers.
The playback of educational and public access programming for Southwest Suburban Cable Commission member cities — called Southwest Community Television — is coordinated by the City of Edina and its community television administrator.
City Administration
Limited complimentary notary services are available for Eden Prairie residents at the City Center Customer Service desk during business hours.
Getting a document notarized is a certification that a person signing a document has been properly identified by a Notary Public. Notarization does not certify the content of a document.
The person(s) whose signature is being notarized must:
- Not sign documents ahead of time
- Present a current government-issued photo ID (valid driver's license, state ID, etc.)
- Sign the document in front of the Notary
Examples of documents that cannot be notarized at the City Center:
- Last will and testament
- I-9 forms
- Birth/death/marriage certificates, divorce decrees
Call 952-949-8300 during business hours with questions.- At least once every five years, an Eden Prairie appraiser will collect and/or verify physical property information that is needed to establish your market value. Information, such as the size, quality, age, condition, and income and expense data (for income-producing properties) is required to make sure a fair market value is established.
Sales information is used to determine changing value trends in the Real Estate Market. The estimated market value established for your property should be close to its probable selling price if placed on the open market. The City Code of the City of Eden Prairie, Minnesota, is published online as a convenience to residents and the business community. It is comprised of the municipal laws adopted by the City Council in the form of ordinances.
City of Eden Prairie public notices are published in the Sun Sailor newspaper, the City's "paper of record."
The Southwest Suburban Cable Commission represents the cities of Eden Prairie, Edina, Hopkins, Minnetonka and Richfield, and manages the public, educational and governmental (PEG) access channels available to Comcast/Xfinity cable television subscribers.
The playback of educational and public access programming for Southwest Suburban Cable Commission member cities — called Southwest Community Television — is coordinated by the City of Edina and its community television administrator.
City Council
Open Podium is an opportunity for Eden Prairie residents to address the City Council on issues related to Eden Prairie City government prior to each council meeting from 6:30 to 6:55 p.m. in the Council Chambers.
Send an email to all members of the City Council at allcouncil@edenprairie.org.
City Council meetings are televised live on the cable government access channel EPTV for Comcast subscribers and replayed several times throughout the week.
City Council meetings are also streamed live and on-demand via edenprairie.org/CityTV and facebook.com/CityOfEdenPrairie.
- The City Council typically meets the first and third Tuesdays of each month at 7 p.m. in the Council Chambers at City Center. Click here for more information about City Council meetings.
Agendas for City Council meetings are typically posted the Friday prior to each meeting. Go to the City Council Meetings page to find the agenda for the upcoming meeting.
To access archived City Council meeting and workshop minutes, search by key word or date at edenprairie.org/CityDocs.
Codes and Policies
It is unlawful for any person to stop, park or leave standing any vehicle upon any street for a continuous period in excess of 24 hours.
For more information, see City Code Chapter 8.07, subd 1 [PDF].
It is prohibited to allow vegetation to grow to a height greater than 10 inches, or allow such vegetation to go to seed.
If you identify a property where the grass is over 10 inches high from June through September, contact the Parks Maintenance Division.
For more information, see City Code 9.71, subd 2.
When a snow emergency is declared, all vehicles must be removed from City streets to allow for efficient snow removal operations. For a typical snowstorm, plowing begins at 3 a.m.
Visit edenprairie.org/Snow for more information.
The City Code of the City of Eden Prairie, Minnesota, is published online as a convenience to residents and the business community. It is comprised of the municipal laws adopted by the City Council in the form of ordinances.
Commissions
- To serve on a City Commission, applicants must live in Eden Prairie, have a desire to volunteer and have time available to serve the community. Click here for more information about City Commissions.
High school juniors and seniors who live in Eden Prairie can apply to serve on City commissions.
Click here to learn more about the Students on Commissions program.
- Each City Commission sets its own meeting schedule. Click here to locate City Commissions, and find a schedule of upcoming meetings.
Communications
News items produced by the City of Eden Prairie Communications Division are intended for members of the news media and the community at large and are located at edenprairie.org/News.
Subscribe to City News and receive email and/or text updates.
The City's email/text notification system is a subscription-based source of news and information updates on the topics of your choice.
City Council meetings are televised live on the cable government access channel EPTV for Comcast subscribers and replayed several times throughout the week.
City Council meetings are also streamed live and on-demand via edenprairie.org/CityTV and facebook.com/CityOfEdenPrairie.
Yes! Visit the Stay Connected page to learn about all of the ways you can keep informed about what's happening in Eden Prairie.
City of Eden Prairie public notices are published in the Sun Sailor newspaper, the City's "paper of record."
The Southwest Suburban Cable Commission represents the cities of Eden Prairie, Edina, Hopkins, Minnetonka and Richfield, and manages the public, educational and governmental (PEG) access channels available to Comcast/Xfinity cable television subscribers.
The playback of educational and public access programming for Southwest Suburban Cable Commission member cities — called Southwest Community Television — is coordinated by the City of Edina and its community television administrator.
Eden Prairie Schools
There are several primary, secondary and post-secondary schooling options in Eden Prairie.
EPTV
City Council meetings are televised live on the cable government access channel EPTV for Comcast subscribers and replayed several times throughout the week.
City Council meetings are also streamed live and on-demand via edenprairie.org/CityTV and facebook.com/CityOfEdenPrairie.
- EPTV 16 is the City's cable access channel seen on Comcast channel 16 in Eden Prairie. Click here for more information about EPTV 16.
Property Taxes
There are three primary factors that determine your property tax:
- The tax levies of the tax districts you live in
- The value of your property relative to the value of all property in the taxing district
- How you use your property
In addition, there are a number of state laws that affect both the amount of your property tax and the way it is determined.
Your share of the tax levy is based on the value of your property relative to the value of all other property in the tax district. It is also possible that your property value could go up and taxes could go down.
For example, if a taxing district decided not to change the amount of its levy from one year to the next, your tax may go down, go up or remain the same. If the value of your property doesn't change, but the value of the other properties in your district go down, your tax will increase because your share of the total value increased. Likewise, if values of the other properties in your district goes up, your tax will decrease because your share of the total value decreased.
If after receiving your notice of valuation and classification you believe your property value or classification is incorrect, you should contact the Eden Prairie Assessor’s office at 952 949-8511. If the Assessor cannot adequately resolve the problem, you may make an appeal as outlined below:
- The Eden Prairie Board of Appeal and Equalization meets in the spring of each year – usually in April – after value notices are sent. If you wish to appear before the Board, you must submit a timely application. Before you apply, contact the Assessor’s office to discuss your concerns.
- The Hennepin County Board of Appeal and Equalization meets during the last two full weeks in June at the Hennepin County Government Center. If you wish to petition the County Board, you must submit a timely application. In order to appear before the County Board, you must first appear before the local Board of Appeal and Equalization.
- The Minnesota Tax Court is located at 25 Constitution Ave. in St. Paul. All appeals to Tax Court must be filed on or before April 30 of the year the tax becomes payable (M.S. 278.01, Subd. 1).
Note: Owners of income-producing properties must file income and expense data with the Eden Prairie Assessor within 60 days after the filing deadline. Failure to provide this information may result in a dismissal of the petition (M.S. 278.05, Subd. 6).
Each year local governments go through a budget process to determine what services they will provide, how much those services will cost and how those services will be funded.
After taking into account other sources of revenue (such as state paid aid, fees, etc.) the rest is levied on taxable properties. The tax rate for each taxing district is determined by the county auditor by dividing this levy by the taxable value of the property in the district.
Public meetings take place each year to give taxpayers a place to voice their concerns to elected officials.
Property tax information is available from the Hennepin County website. You may also contact Hennepin County Taxpayer Services at 612-348-3011.
In Minnesota, properties with the same market value will be taxed different amounts depending on how they are used.
For instance, commercial property will have a higher tax than residential property of the same value. This is done by using classification rates set by the state legislature to give more weight to the value of commercial property as compared to residential property. For more information, visit the Hennepin County website.
Public Data Requests
- The City Clerk provides citizens with public records, information and documents as requested. Click here for more information about public data requests - and to download an Information Disclosure Request Form.
To obtain a copy of an Eden Prairie police report, visit edenprairie.org/PoliceRecords and submit an online request.